COVID-19 FAQ

NCHL COVID-19 FAQ

With the recent cancellation of the Winter 2019-20 NCHL Season, due to the current state of affairs with COVID-19, we have received a number of questions from concerned players. We have compiled a list of the most asked questions and answers below. These are posted on our website at www.nchl.com/covid-19-faq and updated frequently as new information comes to light. Please continue to check back regularly for any updates.

When will Winter 2019-20 hockey season return?

– Winter 2019-20 Hockey Season is officially cancelled in Calgary, Edmonton, Richmond and Grande Prairie – read the details here.

What will happen to my cancelled games?

– With games still remaining for teams, we decided that we would credit everyone with extra games next Winter Season. Since then, we have received feedback from our customers and we have decided that instead of extra games, most customers would rather receive a credit towards their account. Team accounts will now be credited for their regular season games that were cancelled, plus the 1 playoff game each team is guaranteed. If you are a team GM and would like to receive a refund, please email us at accounting@nchl.com. Please note that all refunds will be subject to a $50 processing fee.

What is happening with NCHL Summer Season?

– As of April 30th, the Summer 2020 Season has been cancelled. For more information on this, please click here.